Our Policies

For the safety and well-being of our guests, basic immunization policies and preventative measures are in place.

Just like children in a group playtime situation, if one dog gets sick, they all may get sick.

To ensure the safety and health of your pet and our other guests, we require all boarding dogs to be up-to-date on their vaccinations. SuperDog Central reserves the right to turn away pets that can not provide proof of vaccination.

In addition, all guests must provide proof of having been given the following forms of treatment before boarding or entering the play-all-day area:

• •  Kennel cough vaccine (Bordetella) – This vaccine must be given 7 days prior to boarding. Kennel cough is an air borne virus that can be passed on by one infected carrier. Therefore, for the safety of our other guests, we do not allow dogs that are presenting with kennel cough symptoms to stay at Superdog Central.
• •  Flea prevention – Some form of flea prevention treatment from your veterinarian, such as Advantage” or Revolution,” is an absolute must. Fleas can be spread very quickly from one dog to a group. We pride ourselves on never having had a flea infestation. This is why we insist on a flea prevention program for your dog and why we thoroughly clean our facility daily and flea spray in high flea seasons.
• •  Conjunctivitis – A form of pink eye, conjunctivitis can result in a green/yellow discharge from the eye (although some dogs just have the “red eye” look). Any dog that is showing symptoms of this illness will not be allowed to enter a group play enviroment. (Note: If you notice any of these symptoms you may want to take your dog to visit their vet).

By following these simple procedures, we all do our very best to keep our dogs healthy and safe.

But despite all our best efforts, some may become ill. Please notify us immediately if this occurs so that we may guard against infectious spread of the disease to our other guests.

In the unlikely event your pet becomes ill while with us, we reserve the right to seek veterinary care for which you, the owner, will be fully responsible. If we are unable to make arrangements with your veterinarian, we will contact our veterinary service.